📢Shop Announcement
📅 Summer Weekly Shipping Schedule
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🌿 Local pick-up: please notify us at least one day in advance. We cannot accommodate same-day pick-up. Appreciate your understanding.
* For detailed processing times, visit our Shipping Schedule.
* For detailed processing times, visit our Shipping Schedule.
About Us & Bare-rooted Plants
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We're an import company that specializes in orchids and holistic plants. We don't operate a greenhouse or grow plants locally — instead, we focus on providing import services for hobby growers and retailers. We bring in bare-root plants and ship them straight to you as soon as they arrive.
Bare-rooted Plants🌱
Due to import requirements, most of our plants are labeled as bare-root. This not only means the plants will arrive without pots or growing medium, but also that this group of orchids may experience common post-import and travel-related stress after arrival and require special treatment and care. We ask customers to pay attention to the bare-root label and product description. These plants may not be fully established or perfect specimens, and are typically sold as-is upon arrival. Learn more →
Bare-rooted Plants🌱
Due to import requirements, most of our plants are labeled as bare-root. This not only means the plants will arrive without pots or growing medium, but also that this group of orchids may experience common post-import and travel-related stress after arrival and require special treatment and care. We ask customers to pay attention to the bare-root label and product description. These plants may not be fully established or perfect specimens, and are typically sold as-is upon arrival. Learn more →
About our Products, Preorder and First time buyers
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🌿 Our core business is importing plants. Therefore, depending on the stage of the imported plants, our products are categorized into Preorder, Newly Landed, Fully Established, and Clearance. Here is a summary of what we offer — choose your stage.
| 🌱 Bare-Root Challenge Preorder |
📦 Fresh Catch Newly Landed |
🏆 Connoisseur's Choice Fully Established |
🩺 Rescue Zone Imperfect Clearance |
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| Price 25% off |
Price 10% off |
Price Full price (no discount) |
Price 30% off |
| Grade Grade C – Bare-root Import |
Grade Grade B – New Arrival |
Grade Grade A – Established Premium |
Grade Grade D – Clearance / Rescue |
| Waiting Time A bit of waiting: 30–45 days after pre-order ends (subject to uncontrollable delays) |
Waiting Time Ready to ship: dispatches within 2–4 business days |
Waiting Time Ready to ship: dispatches within 1–3 business days |
Waiting Time Ready to ship: dispatches within 1–3 business days |
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Suitable For
Advanced Growers
- Experts who understand the proper care and treatment of bare-root orchids
(These are imported orchids typically intended for nurseries to establish and cultivate before resale — you are buying at the same stage the pros do!) - Collectors who are exploring for rare finds and any weird and fun plants. Not suitable for: - Beginners who are new to growing, but are welcome to try with the understanding that extra care is needed. - Gifts or for direct retail resale. |
Suitable For
Confident Growers
- Growers with some experience who are comfortable acclimating new imports.
- Those who want to see the actual plant before buying. - A great middle-ground between preorder risk and established-plant pricing. Not suitable for: - Absolute beginners who have never handled a newly imported plant. - Gifts or immediate display without a short recovery period. |
Suitable For
Discerning Collectors & Gift Givers
- Those who want a plant that is ready to display immediately.
- Collectors who want the best specimen of a variety, with no compromises. - Perfect for gifts — arrives in beautiful condition, ready to impress. Not suitable for: - Bargain hunters looking for the lowest price. - Those who enjoy the challenge of rehabbing or growing from scratch. |
Suitable For
Rescuers & Bargain Hunters
- Experienced growers who enjoy the challenge of nursing a plant back to health.
- Beginners who want affordable practice material and are okay with imperfections. - Anyone who values a great deal over cosmetic perfection. Not suitable for: - Those expecting a flawless display plant. - Gifts, unless the recipient is a plant-rehab enthusiast. |
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Benefits
Be part of our import process!
- Enjoy our bulk group preorder discount at the lowest price.
- We share the risk — but also the surprise if the plants arrive with more growths, more mature, or in amazing condition, at no extra cost. - First selections — we pick the best to ship first. - Guaranteed allocation — your order is locked in, no rush. - First access to rare finds that often sell out here or outside the supply list. Note: Should a shipment arrive entirely damaged or the supplier cancel, we fully refund or offer substitute. |
Benefits
See what you're getting!
- Plants have landed, been unpacked, inspected, and potted up by us.
- You are buying a specific plant — not a blind preorder. - Balanced price: cheaper than fully established plants, with less risk than bare-root preorders. - We've done the first step so you don't have to. |
Benefits
Zero waiting, zero risk, zero effort.
- Fully acclimated and actively growing in our nursery.
- Strong root system with new growth — no recovery time needed. - Premium packaging for a memorable unboxing experience. - The very best specimens we have, reserved for this tier. |
Benefits
Save big, rescue a plant!
- Lowest price across all our stages for the same variety.
- A rewarding project — watch your plant bounce back with proper care. - Helps us reduce nursery waste; you get the deal, the plant gets a second chance. - All flaws fully disclosed upfront — no surprises. |
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Plant Condition
Sold as-is upon arrival
- Common bare-root issues may be present
- Quality & size unknown — we provide estimates based on supplier info - Expect 10–20% imperfections (leaf damage, dehydration) |
Plant Condition
Potted & pretreated, but still settling in
- Recently arrived, inspected, and potted
- We provide anti-fungal and pest prevention pretreatment - Overall healthy with minor cosmetic imperfections possible (5–10%) - Needs your care and attention and a short recovery period - May lose roots and bottom leaves due to post-import and travel stress |
Plant Condition
Turn-key perfection
- Acclimated and established in our nursery for weeks or months
- Strong, healthy root system with active new growth - Flawless foliage, cleaned and groomed - Shipped in pot with established media, roots undisturbed |
Plant Condition
Imperfect, but full of potential
- Noticeable cosmetic or structural imperfections clearly documented
- Issues may include: leaf damage, reverted variegation, leggy growth, minor root concerns - Needs extra care and a longer recovery period - Sold strictly as-is — what you see is what you get |
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Core Guarantee
- Live arrival — arrives alive or free replacement
- First-aid guidance — we walk you through early care - Quality check — we may cancel & fully refund if damaged or not as described - Cancel anytime before arrival, full refund |
Core Guarantee
- Live arrival — arrives alive or free replacement
- Extended warranty — if you follow our care instructions, we will provide an additional 14-day warranty - Communication before shipment — we will contact you if the plant is no longer in good condition before dispatch |
Core Guarantee
- Live arrival — arrives alive or free replacement
- 7-day satisfaction guarantee — if you're not happy, return for a refund (buyer pays return shipping) - Photographed and communicated before shipment |
Core Guarantee
- Live arrival — arrives alive, or full refund
- Sold as-is — no returns, no exchanges due to the nature of imperfections - All flaws are photographed and described honestly before listing |
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Value-Added Service
- First-aid treatment pack
- Bare-Root Growing Guide - Customer support |
Value-Added Service
- Anti-fungal & pest prevention pretreatment
- Additional care guide - Rooting powder available upon request - Customer support |
Value-Added Service
- Premium gift-ready packaging
- Extended care guide for long-term thriving - Customer support |
Value-Added Service
- Free rooting powder as requested
- Rescue Plan Guide (specific care tips for imperfect plants) - Customer support |
If you want to know more about our preorder process and how to place a preorder, please follow our instructions: About our Preorder.
If you are a first-time buyer or a beginner, please read the instructions before making a purchase.
About Shipping timeline, Preorder tracking & Pending orders
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In-stock items: When will my order be shipped? Please check our
Processing and Shipping timeline.
Preorder items: To find the estimated arrival date, please refer to the Preorder description or our Instagram. You can also check the Preorder Status Tracking.
Pending Orders: For any questions about pending orders, please reach out to us at info@orchidmart.ca.
Preorder items: To find the estimated arrival date, please refer to the Preorder description or our Instagram. You can also check the Preorder Status Tracking.
Pending Orders: For any questions about pending orders, please reach out to us at info@orchidmart.ca.
Requesting Plants
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Check our wishlist collection — we'll help you import the plants you're looking for.
Contact Us
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Instant Q&A
WhatsApp: Online Chat
WeChat 微信: Ev5006111
Email is always the best and most efficient way to reach us. Feel free to drop us a line, and we will reply within 1–2 business days.
WhatsApp: Online Chat
WeChat 微信: Ev5006111
Email is always the best and most efficient way to reach us. Feel free to drop us a line, and we will reply within 1–2 business days.
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